Caesars Entertainment App

The Caesars EOTG App is the official app of Caesars Resorts and for the gaming/hospitality industry. This mobile app provides interactive features, continuously updated content and the ability to easily and constantly be in the know about all things related to Caesars. The Caesars EOTG App is the official app of Caesars Resorts and for the gaming/hospitality industry. This mobile app provides interactive features, continuously updated content and the ability to easily and constantly be in the know about all things related to Caesars and the gaming/hospitality industry including. Similarly, the free Play by Total Rewards app gives guests more – more offers, information and ways to explore Caesars Entertainment hotels, resorts, shows, restaurants and nightclubs worldwide. Guests can book shows, restaurants and activities through the mobile app. More than one million guests have downloaded and experienced Play by TR.

Caesars Employee App
Caesars Entertainment Application Reviews
Caesars Entertainment App Login

Background:

Caesars Entertainment Corporation is the world’s most geographically diversified casino-entertainment company. Caesars is focused on building loyalty and value with its guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technological leadership.

Challenges

Caesars manages, operates, and provides services to over 50 properties in the U.S. The brand portfolio includes Horseshoe, Harrahs, Flamingo and more. Within these brands, there are iconic entertainment venues, restaurants that include celebrity chefs, and various hotel attractions. Within the U.S. and on three continents, each property has its own culture, management structure, and communications challenges.
The Company has nearly 58,000 employees, and approximately 50,000 of them do not have corporate email addresses. The Company has a diverse workforce (from supervisors to food service professionals; from table games dealers to parking and valet attendants) – the vast majority of which do not sit behind a desk with access to a computer or email. Nevertheless, employees need to access information easily and in a way that is convenient.
Given the nature of its workforce, Caesars sought to find a way to simultaneously and instantaneously communicate with its employees. However, it was important that the Company be able to target its communications to its different employee audiences. For example, the Company needed to be able to provide management information to its supervisors in order to engage with their direct reports and provide top of mind information. At the same time, supervisors and communications professionals need to make sure that employees were not inundated with irrelevant information.

Solution

In the spring of 2014, Caesars launched an internal communication app with the help of theEMPLOYEEapp, which it branded CaesarsToday. In doing so, it implemented a property by property deployment. CaesarsToday allows the Company to accomplish the following:

Privacy and security.
- Only authorized Caesars employees have access to the app.
- When an employee leaves the company or changes roles within the company, the individual’s information aligns with his or her new role or departure. Those no longer employed by the company are no longer able to access the app and its content.
- Because many of the Company’s employees do not have corporate email addresses, internal communication app offers a cost-effective solution to provide information directly to employee’s smartphones. Until now, important information had to be posted “back of house” or made available via websites and 1-800 numbers.
Unified Communication. With many brands and locations, theEMPLOYEEapp allows employees to be able to “hear” from corporate management while still receiving localized information relevant to their personal employment and hotel property.
Targeted Communication. Through an organized content folder structure co-developed by Caesars and theEMPLOYEEapp, employees have access to daily and important information specific to their particular job functions and location.
Robust analytics. Caesars uses its employee app to provide employees with easy access to information such as schedules, HR manuals, paychecks and messages from management. Through the analytics platform contained in theEMPLOYEEapp content management system (CMS), Caesars can determine how its app is being utilized as well as what content drives the most engagement. Interestingly, the Company determined through the analytics that the timing of publication of certain information together with payroll or schedules increased the likelihood that other corporate content reached the employees.
Increased Engagement between Employees, Supervisors and the Company. theEMPLOYEEapp CMS allows Caesars to create different groups of employees and to distribute specific and targeted information to each employee classification. An example of Caesars taking advantage of the group functionality can be seen by valet supervisors being able to send push notifications to the home screen of their team regarding parking alerts or large events at the property. This information, which is specific to parking attendants and not relevant other employee groups, like housekeepers, is only delivered to the parking attendants’ apps.
Real Time Communication. The internal communication app provides for the instantaneous dissemination of information that HR professionals and supervisors alike can easily upload and send out to their employees.
Alerts. Because CaesarsToday is a native app and not a responsive website, employees have the option to receive push notifications/text alerts that appear on the home screen of their mobile device when new content is added. theEMPLOYEEapp also has a broadcast alert function that is helpful if there is a critical message, emergency or fast approaching health/wellness deadline.

Results

Kitty Conrad, Vice President of Government Affairs and Communications at Caesars:

“Our workforce at Caesars is very unique. With tens of thousands of employees and hundreds of employee roles and responsibilities, theEMPLOYEEapp allows us to quickly and cost-effectively provide our employees with a mobile solution that allows them to conveniently receive messages and important information. Until now, this was only available at the back of house, on the phone, or at special computer kiosks on premise when the employees are off shift.”

“When rolling out the CaesarsToday app to our properties, we have fostered conversations with our employees regarding how, what and how much we communicate to them and whether or not they value these communications. Our HR team is committed to furthering employee engagement and recognizes the importance of communications in doing so. TheEMPLOYEEapp is one important component of our effort to further this corporate goal.”

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Did you know?

80% of the global workforce doesn’t sit at a desk and don’t have access to Intranets or email.

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The annual cost of poor communication is $37 billion.

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Did you know?

83% of Comms pros think it’s important to personalize content to reach targeted groups, but only 40% can.

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Caesars is the largest and most famous brick and mortar casino operator in the United States. Caesars Sports Nevada is its sports betting app for players in the Silver State.

The company grew in 2020 when it merged with Eldorado Resorts in 2020. Caesars now has 50 casinos in 13 states and one Canadian province.

Shortly after the merger, Caesars expanded its sports betting brand by purchasing the remainder of independent sportsbook operator William Hill it didn’t already own.

The deal gives Caesars a company to operate all of its retail sportsbooks. Players can now set up, fund or withdraw from a William Hill or a Caesars Sports account at any casino operated by Caesars.

Acquiring William Hill also gives Caesars a new software developer. The latest iteration of the Caesars Sports app in Nevada is officially known as “Caesars Sports Book By William Hill.” The app is also known more simply as Caesars Sports Nevada.

The Caesars Sports app will look familiar to William Hill customers. Caesars Sports Nevada uses the same Computerized Bookmaking Systems software as the standalone app from William Hill. Both apps look similar and offer the exact same odds.

The big difference between the apps is that Caesars Sports Nevada allows players to use loyalty rewards at casinos around the country. Players will earn Caesars Rewards credits for each wager.

Caesars Sports Book By William Hill is only available to sports bettors inside of Nevada. Caesars uses different software in other markets. The Caesars Sports bettors elsewhere will have to download, fund and wager using the appropriate app for each state.

Players may begin creating a new Caesars Sports Nevada account using the app anywhere but the process must be completed at a sportsbook inside of a Caesars casino in Nevada. Unlike other states with mobile and online sports betting, Nevada Gaming Control does not allow remote account setup.

New Caesars Sports Nevada accounts can be completed somewhat remotely. The user must be inside of a brick and mortar casino but does not have to see another person to finish the process.

Users can also visit a ticket writer to complete the process with a person. Additionally, new users can visit a casino and fill out paperwork to open a new account.

This unique combination will bring a larger wagering menu than Caesars Sports app users may remember. The William Hill integration allows Caesars Sports Nevada players more live In Play betting options for more games than most Nevada sportsbook apps.

This Caesars Sports Book By William Hill review breaks down how the betting app works on Android and iOS and how to deposit or cashout.

SCREEN SHOTS

Caesars Sports Nevada Loyalty Program

One of the biggest benefits of using the Caesars Sports app is that it connects directly with the Caesars Rewards loyalty program.

Caesars Rewards is a massive loyalty program that has benefits inside and outside of the casinos. After merging with Eldorado Resorts the company has 50 casinos throughout the US and in Canada. Players can also earn and redeem rewards outside of Caesars casinos.

Sports bettors can redeem Caesars Rewards points at the following Nevada casinos:

Bally’s (Las Vegas)
Caesars Palace (Las Vegas)
The Cromwell (Las Vegas)
Flamingo (Las Vegas)
Harrah’s Lake Tahoe
Las Vegas Harrah’s
Harrah’s (Laughlin)
Harveys (Lake Tahoe)
The Linq (Las Vegas)
Paris (Las Vegas)
Planet Hollywood (Las Vegas)
Rio All-Suite Hotel & Casino (Las Vegas)

Players will earn one (1) Reward Credit for every $10 wagered through the Caesars Sports Nevada app. Caesars Rewards credits can be used for hotel rooms, dining, shopping and various amenities at Caesars casinos all over the country.

Additionally, Caesars Rewards members can redeem rewards with various non-casino partners such as Zappos, Hertz, Wyndham Resorts and the Norwegian Cruise Line. Caesars even has an online catalog and marketplace to use rewards on non-traditional items.

Further, sports wagers placed on the Caesars Sports Nevada app will accrue Tier Credits. These are used to jump to better Caesars Rewards Tiers which unlock even more benefits like removing resort fees, complimentary rooms and more. Players earn one (1) Tier Credit for every $10 wagered.

Here are the Caesars Rewards Tier levels:

Gold: 0 – 3,999 Tier Credits
Platinum: 4,000 – 11,999 Tier Credits
Entry-Level Diamond: 12,000-19,999 Tier Credits
Diamond Plus: 20,000-59,999 Tier Credits
Diamond Elite: 60,000-124,999 Tier Credits
Seven Stars: 125,000+ Tier Credits (Invite only)

Using the Caesars Sports Nevada app to earn Tier and Reward Credits is one of its most useful features. Rewards from sports bets can be used at Caesars casinos and its partners all over the US. The points can also be used to purchase everyday household items through the Caesars marketplace.

No other Nevada sportsbook app offers access to a loyalty program with so many benefits that can be used all over the US.

Sign Up For Caesars Sports Nevada

The integration of William Hill’s software allows new players two ways to sign up for a Caesars Sports Nevada account. Customers may complete the process alone or have a ticket writer at a Caesars sportsbook finish the process.

The Caesars Sports Nevada sportsbook app must be downloaded before signing up for a new account. The app may be downloaded anywhere.

The signup process can begin anywhere but must be finishedinside of a Caesars casino in Nevada. Caesars has retail sportsbook locations around the entire state:

Bally’s (Las Vegas)
Caesars Palace (Las Vegas)
The Cromwell (Las Vegas)
Flamingo (Las Vegas)
Lake Tahoe Harrah’s
Las Vegas Harrah’s
Laughlin Harrah’s
Harveys (Lake Tahoe)
The Linq (Las Vegas)
Paris (Las Vegas)
Planet Hollywood (Las Vegas)
Rio All-Suite Hotel & Casino (Las Vegas)

Like all other Nevada sportsbooks, new users may fill out paperwork, bring legal identification and sign up for a Caesars Sports Nevada account in person. The in-person signup process inside of a Caesars casino will take about 10-15 minutes.

Caesars Sports Nevada also offers mobile account sign up using the app. The customer must download the app then click “create your account.” This type of sign up may start anywhere by submitting basic information (name, date of birth, etc.) and scanning a driver’s license directly on the app.

After the basic information is complete, the player can visit a Caesars sportsbook. The Caesars Sports Nevada app lists nearby locations with mileage and directions to the casinos. The new user must then visit a Caesars casino to finish the process.

After arriving at the sportsbook the new customer selects “I’m here.” The app will then confirm the player’s location. The next step is to take a selfie inside the casino.

The account will be approved in about five minutes after the photo is submitted during normal business hours. Once approved the new player may fund an account at a kiosk or with the ticket writer.

The account may be used as soon as either the signup process is complete.

Caesars Sports Book By William Hill sometimes offers new player signup bonuses. Check with the casino before completing the process to ensure the proper bonus is applied.

Caesars Sports Nevada App Review

The Caesars Sports Nevada app uses different software than most other sports betting apps in the Silver State. Since purchasing the sportsbook operator, Caesars Sports Nevada switched to Computerized Bookmaking Systems software from William Hill.

The Caesars Sports Nevada app is almost an exact replica of the William Hill app with a couple of exceptions.

The software operates the same but has a different color scheme. The betting menu and odds for Caesars and William Hill apps are the same.

The major difference is that Caesars Sports allows players to connect with their Caesars Rewards account to earn loyalty credits. When odds at different sportsbooks are the same, the ability to earn Caesars Rewards credits could be an important difference. The credits can provide complimentary items and discounts at casinos all over the US.

Caesars has a mainstream casino customer. Many players that use the Caesars Sports app will care more about the ability to earn loyalty rewards and tier credits than the actual odds in the app. Players earn credits with less money wagered with Caesars Sports than many other Nevada sports betting apps.

The Caesars Sports app skin makes the app easy to navigate. The Caesars Sports app uses the same gold color as the casino operator.

Black and gray text make viewing the app easy on the eyes. The color scheme is important because it makes reading the app less straining on the eyes. In turn, it’s easier to spend time using the Caesars Sports app.

The one thing that does stand out when looking at the app is the yellow notification next to each sport when live In Play wagering is available.

Both companies also share the same risk management team. Certain wagers will be approved by William Hill instead of a team that operates from an individual Caesars sportsbook.

It’s possible the maximum wager available for some bettors will not be as large as other Nevada sportsbook apps. Having said that, the majority of sports bettors aren’t wagering amounts that will be limited by William Hill for Caesars Sports.

Nevada sports bettors will find the Caesars Sports Book by William Hill app easy to navigate. Like the original William Hill app, this is one of the easier and intuitive Nevada sports betting apps.

The software itself is quick to load and respond for most wagers. Some will notice lag for some wagers. Fast and stable software is important for In Play betting.

Live Betting at Caesars Sports Nevada

Live In Play betting is one of the improvements of the Caesars Sports app. Caesars went from a small In Play app menu to one of the largest in Nevada with the new app.

In Play betting options stand out from the individual sports available in the Caesars Sports app. The yellow highlight for In Play wagering is very noticeable next to the gray text on the white background for all events.

This Caesars Sports app has more In Play betting options than most other Nevada sports betting apps besides William Hill. The Caesars Sports app now has more In Play betting options than the traditional major sports based in America like football, basketball, baseball and hockey.

The Caesars Sports Nevada app offers live In Play betting for sports around the world. The app has live betting for almost every international sport including tennis, international soccer, and other non-mainstream sports.

The addition of a large In Play wagering menu will be a feature that makes the Caesars Sports app stand out from the competition.

Live In Play odds movement is easy to see when using the Caesars Sports app. Odds changes during each event are highlighted with green or red boxes when the numbers move higher or lower.

One of the best features of the Caesars Sports Nevada app is the speed. This is important for all betting but especially useful when live betting a game as odds can change quickly.

However, there is one word of caution for live betting. Wagers have to be approved and sometimes the app slows down or starts “thinking” when trying to place a wager.

This is frustrating for players trying to get a bet in during a fast-paced game. Slow approvals can be irritating because the odds may change while the app is stalled. Depending on the event and odds, this could make In Play wagering difficult to enjoy.

Overall, the Caesars Sports Book by William Hill app is one of the fastest in the state for live betting.

Caesars Sports Nevada Betting Options

The Caesars sportsbook app offers odds on more traditional and esports than most in Nevada. The menu is large and ranges everywhere from football to esports. The odds in the Caesars Sports app are the same as the William Hill in Nevada.

Caesars now has a large betting menu and types of bets available:

Straight bets (moneyline and point spreads)
Futures
Propositions (props)
Matchups
Teasers
Parlays
Parlay Cards
Round robins
In Play (live betting)

Sports betting menus are growing at many Nevada sportsbooks. It comes as no surprise that the Caesars Sports Nevada app now has a very large wagering menu.

William Hill Software

The Caesars Sports Nevada app is almost an exact replica of the William Hill app. The software operates the same but has a different color scheme. The betting menu and odds for both apps are also the same.

The major difference between the two apps is that Caesars Sports allows players to connect with their Caesars Rewards account to earn loyalty and tier credits.

The Caesars Sports app has a home page listing all sports available for wagering. The colors used in the Caesars Sports app are gold, white and shades of gray. The app is aesthetically pleasing if not understated.

For example, the titles use light gray text and icons on a white background. There’s little to draw the eye to certain sports like the William Hill Nevada app which uses bolder colors.

The one thing that does stand out is the yellow notification next to each sport when live In Play wagering is available. Clicking on a sport leads to a page with tabs for pregame lines and totals, futures and In Play wagers available.

The top of every page has a menu icon on the left. This is where a player will find links to parlay cards, promotions, In Play betting, house rules, terms and conditions and more. There’s also a tutorial on how to use the app and how to deposit funds via a mobile device.

The top of each page is the same with a combined Caesars and William Hill logo is at the top of every page. The banking tab is also at the top of each page.

This banking icon shows how much money is in the player’s account and links to a menu with account and deposit history. This is also where players can see their balance or withdraw add funds.

The right side at the top of each page is an icon for a bet slip. This changes colors when there’s a wager has been selected and awaiting approval. The slip also notes how many wagers are ready to be placed.

Nevada sports bettors will find the Caesars Sports Book by William Hill app easy to use. Players can turn on biometrics so they can sign in using face or fingerprint recognition. This is easier than remembering another password.

The software itself is quick to load and is responsive. Fast and stable software is important for In Play betting.

Caesars Sports Banking Options: Deposit and Withdrawal Methods

Deposit

Caesars Sports Nevada accounts must first be funded in person at a brick and mortar sportsbook inside one of the following casinos:

Bally’s (Las Vegas)
Caesars Palace (Las Vegas)
The Cromwell (Las Vegas)
Flamingo (Las Vegas)
Lake Tahoe Harrah’s
Las Vegas Harrah’s
Laughlin Harrah’s
Harveys (Lake Tahoe)
The Linq (Las Vegas)
Paris (Las Vegas)
Planet Hollywood (Las Vegas)
Rio All-Suite Hotel & Casino (Las Vegas)

Signing up for a Caesars Sports mobile sports betting account is the only time a player must visit a casino to fund an account. Subsequent deposits may take place inside one of the casinos above, at various taverns, PayNearMe location or via a mobile device.

Caesars Employee App

Players may fund a Caesars Sports app without visiting a casino after signing up for an account. The Caesars Sports Play+ Prepaid card will allow players to withdraw and deposit funds from their mobile device.

Caesars added a way for players to deposit funds with the purchase of William Hill. Caesars Sportsbook by William Hill users can deposit cash into an account at 7-Eleven, CVS, and Family Dollar retail locations throughout Nevada with PayNearMe. Note, there are $500 daily / $10,000 monthly limits for using this service.

Players may also deposit cash into a Caesars Sportsbook by William Hill account at Mobile Sports Deposit Hot Spot Kiosks inside select taverns in Nevada. The taverns include PT’s, Sean Patrick’s and Sierra Gold taverns located throughout the state.

High rollers can also deposit more than $10,000 into a Caesars Sports account by emailing or calling 855.754.1200.

Withdrawals

Players have three options to withdraw funds from a Caesars Sports Nevada account. Players may withdraw funds in person at a sportsbook inside of a brick and mortar Caesars Nevada casino.

Funds may also be withdrawn directly from the app with a Caesars Sports Play+ account. The money requested will go to a Discover card account. The customer can then spend the money wherever Discover is accepted.

Lastly, players may email William Hill to request a check.

Caesars Sports Play+ Prepaid Card

The Caesars Sports Play+ prepaid card is a way for players to fund and withdraw money from the sports wagering account directly from a mobile device. This Play+ platform is used by most Nevada sportsbook apps.

A Caesars Sports Play+ prepaid card may only be open only after an account is set up and funded inside of a Caesars casino in Nevada. There are a few steps involved when funding a Caesars Sports Play+ account.